DiscSox^® Customer Service

Placing Orders: 

We accept VISA, MasterCard, American Express and Discover credit cards.

Safe Technology:

Our server uses secure software technology (SSL) that is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

We have no access to your credit card information and it is stored only at the online credit card authorization facility which is highly secure.

There is no way for us to access your credit card information and we do not have local copies of any credit card information either. This ensures your privacy even if our servers would be compromised. That is the reason why we have to ask you for credit card information in case you order over the phone or via e-mail (even if you ordered before).

3. You can also send a check or money order to:

MMDESIGN  
216 Jones Road  
Los Gatos, CA 95030  

Note: Check must be received before order is shipped.

 

4. Call our toll free number at:

1-888-DISCSOX  

(1-888-347-2769)  

(Leave name, phone number, billing and shipping address and credit card number with expiration date)  

For international calls please use +1-510-351-1725  

5. Fax your order toll free to:

1-888-265-5582  

(Include name, phone number, billing and shipping address and credit card number with expiration date)  

For international faxes please use +1-510-351-1727  

DAMAGES:

1. Please report any damaged merchandise within three days of receipt to our office by either calling toll free 1-888-DISCSOX (347-2769) or e-mailing us.

2. Be sure to save the original shipping container(s) until you have received authorization from our office to dispose of them.

RETURNS:

1. If for some reason you are not completely satisfied with your DiscSox, you have 30 days from receipt of merchandise to return your purchase and receive a complete refund less shipping charges.

2. Your credit card will be credited once we have received the return merchandise. For your protection, merchandise should be returned insured for the total amount of the purchase.

3. A refund check will be sent by MMDESIGN if your order was purchased by check or money order.